We started our dream in 1991 when we opened our store in West Seneca, New York. Since then, we have been
anchored in the community, supplying music gear at highly competitive prices. We are also a facility for music lessons
where classes are provided by accomplished instructors who want to bring out the best in their students.
In 1997, we began selling music gear on our own website and quickly became a popular and
trusted online resource -- serving customers nationwide and worldwide. We are distributors for all major manufacturers,
offer thousands of top products, and can also provide hard-to-find items.
The Guitar Factory always places a premium on customer care. A happy customer is music to our ears. From the garage to the
stage, from the classroom to the orchestra pit. Or for those indulging a hobby? Whatever the journey, we understand a
passion for music and cater to everyone from professionals to youngsters just learning to play. We can usually ship your
order within 24 hours. Often with free shipping. We answer questions promptly and courteously and always have true experts
on hand to help. We'll go out of our way to get you the best price because we know great deals are instrumental to our
customer's satisfaction! Expect to get excellent products, value and service when you shop with us.
To view more pictures of our store, please visit our page on Facebook.
Phone Us At:
1062 Union Road, West Seneca, NY 14224 USA
(In the South Gate Plaza)
HOURS: MON-SAT 10AM-9PM, SUN 12PM-5PM
Toll Free: 1-800-863-4347
International Customers: (716) 675-7815
West Seneca Store: (716) 677-0908
* All free shipping offers are for UPS Ground within Continental US only on standard sized packages, Oversized packages not included.
**For Same-Day Shipping Offer To Apply, Orders must be recieved by 2PM EST, and any orders received on weekends for select items will be shipped the following Monday.
Prices Subject To Change Without Notice. The Guitar Factory is not responsible for typographical errors. All Sale Prices subject to availability.